Introduction
Convert+ Solutions (“we”, “us”, “our”) operates https://convert-solutions.com (the “Site”).
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit or interact with the Site, use our services, or otherwise communicate with us.
What Information We Collect
We may collect the following types of personal information from individuals who visit or use our Site or services
- Contact information (e.g. name, email address, phone number) if you fill in a contact form or request to get in touch.
- Company or business information (e.g. company name, role/title) if you represent a business and request services.
- Usage data and technical information, such as IP address, browser type, pages visited on our Site, and other analytics data, when you browse the Site.
- Any other information you voluntarily provide when contacting us (e.g. messages, inquiries, feedback).
How We Use Your Information
We use personal information for the following purposes:
- To respond to inquiries, contact requests, or requests for consultation.
- To provide, maintain, and manage our services (marketing services, SaaS, IT support, consulting) for clients or prospective clients.
- To improve our Site and our service offerings, including analytics, Site performance monitoring, and user experience optimization.
- To send administrative or informational communications (e.g. replies to inquiries, service updates).
- For other legitimate business purposes, such as internal record-keeping, compliance, or security.
Legal Basis
We process personal information based on your consent (e.g. when you submit a contact form), or when necessary to perform our services or respond to your requests.
Cookies and Tracking Technologies
We may use cookies, analytics tools, or similar tracking technologies to collect usage data and track how people interact with our Site. This helps us understand Site performance and improve user experience. You may configure your browser to disable cookies — but doing so may affect certain functionality of the Site.
Sharing and Disclosure of Information
We will not sell your personal information. We may share personal information only in the following circumstances:
- With third-party service providers or contractors who help us deliver our services (e.g. hosting providers, analytics providers), provided that they commit to protecting your data.
- If required by law, court order, or to comply with legal obligations, or to protect our rights, property, or the safety of others.
- In connection with a merger, acquisition, sale of assets, or business transfer — in which case we will notify you before your information becomes subject to a different privacy policy.
Data Security and Retention
We take reasonable measures to protect personal information from unauthorized access, disclosure, loss, or alteration. We store personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: request a copy of the information we hold about you
- Correction: request corrections to inaccurate or incomplete data
- Deletion: request deletion of your personal data (subject to our legal obligations)
- Withdrawal of consent: if processing is based on consent, you may withdraw that conse
To exercise any of these rights, contact us at our contact information below.
Children’s Privacy
Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 years old. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data as soon as possible.
International Data Transfers
Because we operate in the United States (or other jurisdictions), we may transfer personal data across borders. Where required, we will ensure appropriate safeguards are in place before transferring data internationally.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. When we do, we will post the updated version on this page with a revised “Last updated” date. Continued use of the Site after posting changes constitutes acceptance of those changes.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your data-protection rights, you may contact us at: info@convert-solutions.com